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CLIENT CHARTER ACHIEVEMENT FOR DEPARTMENT / DIVISION OF JELEBU DISTRICT COUNCIL FROM JANUARY 2013
TO 31 OCTOBER 2013

Division

Period

Archievement

 
Management and Administration  Division

60 Day

  • A total of 7 complaints were received until 31 October 2013. Complaints were resolved in accordance with the charter date..

 

 

Valuation and Property Management Division

 

4 Day

1 Day

1 Day

 

  • Total number of tax assessment bill imposed for the period of  October 2013 was RM 858,054.41 with the current collection of RM 172,690.22.

  • 7 applicationprocessesfor name change and ownership transfer have been completed within the period of  October 2013.

  • Performance of 20.12% for the collection of tax assessment was successfully raised.

 

Enforcement Division

-

 

  • The number of compounds issued in October 2013 stood at 9 units with the current amount of RM 1,380.00

Licensing Division

 

  • A total of 1,836 license bills were updated for billing process.

 

Division of Finance and Revenue
 

 

  • A total of 83 payment vouchers have been completed up to 31 October 2013 with a value of RM 330,722.11
  • Acceptance of payment at the counter startsat 8.00 am to 4.00 pm, including opening of counter at recess time.

  • Initiate external collection of assessment tax for October 2013 a total of 4 times a week within the operation areas of Jelebu District Council

 

 

Division of Law

60 Day

Immediately

2 Day

60 Day

 

  • Compounds rebate appeal until October 2013 is 24 unit compound.
  • Set compound rates for each Notice of Offer to Compound for an offence is 100%

  • Mail correspondence until October 2013 is 100%.
  • Prosecution actions until October 2013  is no case.